Refund Policy

Last Updated: August 05, 2026

1. Introduction

This Refund Policy explains the circumstances under which refunds may be processed for accommodation booking assistance provided through Karnataka Pravasi Soudha. By using this website, you acknowledge and agree to the terms outlined below.

2. Booking Assistance

Karnataka Pravasi Soudha operates as an independent accommodation assistance platform. Refund eligibility may vary depending on the accommodation provider’s terms, booking status, payment method, and applicable policies at the time of booking.

3. Refund Eligibility

Refund requests may be considered only where applicable under the confirmed booking terms. Requests submitted after check-in, after the scheduled stay period, or for completed services may not be eligible for a refund unless required by applicable law.

4. Processing of Refund Requests

Eligible refund requests should be submitted through our customer support team along with the relevant booking details. Each request will be reviewed individually before any refund decision is communicated.

5. Refund Processing Time

Where a refund is approved, the processing time may vary depending on the payment method, banking procedures, and the accommodation provider’s policies. Actual credit timelines are determined by the respective financial institutions or payment service providers.

6. Non-Refundable Situations

Refunds may not be available in situations including, but not limited to, no-shows, unused accommodation, incorrect booking information provided by the guest, failure to comply with booking requirements, or bookings specifically identified as non-refundable.

7. Service Charges

Any applicable service charges, processing fees, payment gateway charges, or third-party transaction fees may be non-refundable where permitted under applicable laws and booking conditions.

8. Exceptional Circumstances

Refund requests arising from unforeseen events, operational disruptions, or exceptional circumstances will be reviewed individually. Any decision will depend on the applicable booking terms and the information available at the time of review.

9. Independent Platform Notice

Karnataka Pravasi Soudha is an independent accommodation assistance platform and is not affiliated with, endorsed by, authorized by, or operated by any government department, temple authority, trust, or official organization.

10. Policy Updates

We reserve the right to amend or update this Refund Policy at any time without prior notice. Revised versions become effective immediately upon publication on this website.

11. Contact Us

If you have questions regarding refund eligibility or require assistance with a refund request, please contact our customer support team using the contact information provided on our Contact Us page.